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ACCEPTABLE USE POLICY

Last updated: 27.09.2026

This Acceptable Use Policy outlines the rules and guidelines for using Sprout's services. Violation of this policy may result in account suspension or termination.

1. PERMITTED USES

Sprout is designed for legitimate AI agent deployment. Permitted uses include:

  • Personal AI assistants for productivity and communication
  • Business automation and customer service agents
  • Team collaboration and project management bots
  • Educational and research applications
  • Content creation and workflow automation

2. PROHIBITED ACTIVITIES

The following activities are strictly prohibited on our platform:

2.1 Illegal Activities

  • Any activity that violates applicable laws or regulations
  • Distribution of illegal content or materials
  • Facilitating fraud, money laundering, or financial crimes
  • Circumventing legal restrictions or sanctions

2.2 Harmful Content

  • Distributing malware, viruses, or malicious code
  • Creating or sharing content that promotes violence or harm
  • Harassment, bullying, or threatening behavior
  • Content that exploits minors in any way

2.3 Spam and Abuse

  • Sending unsolicited bulk messages or spam
  • Automated account creation or manipulation
  • Scraping or harvesting data without authorization
  • Overwhelming systems with excessive requests (DoS)

2.4 Intellectual Property

  • Infringing on copyrights, trademarks, or patents
  • Distributing pirated software or content
  • Using the service to generate infringing content

2.5 Platform Abuse

  • Cryptocurrency mining or computationally intensive non-agent tasks
  • Reselling or sublicensing access without authorization
  • Attempting to access other users' accounts or data
  • Reverse engineering our systems or software
  • Bypassing security measures or access controls

3. MESSAGING PLATFORM RULES

When using channel integrations, you must also comply with each platform's terms:

  • Telegram: Follow Telegram's Bot API Terms of Service
  • Discord: Comply with Discord's Developer Terms of Service
  • Slack: Adhere to Slack's API Terms of Service
  • WhatsApp: Follow WhatsApp Business Policy
  • Microsoft Teams: Comply with Microsoft's API terms
  • iMessage: Comply with Apple's iMessage and Apple Media Services terms

4. RESOURCE LIMITS

Your instance is dedicated hardware rented by the hour, so the machine's capacity during your rental is yours to use - these limits are about billing integrity and the two workloads named in §2.5, not general CPU rationing:

  • Do not attempt to circumvent credit consumption or metering
  • Report any billing errors promptly rather than exploiting them
  • No cryptocurrency mining, and no sustained heavy compute unrelated to your agent - these are the exceptions to “run your own workloads”, and they exist because of hardware wear and our own datacenter terms, not because capacity is shared

5. ENFORCEMENT

We reserve the right to take action against policy violations:

  • Warning: First-time minor violations may receive a warning
  • Suspension: Repeated or moderate violations may result in temporary suspension
  • Termination: Severe violations result in immediate account termination

Credits are not refunded for accounts terminated due to policy violations.

6. REPORTING VIOLATIONS

If you observe violations of this policy, please report them to abuse@sprout.boutique or through our Contact page.

7. POLICY UPDATES

We may update this policy as needed. Continued use of the service after changes constitutes acceptance of the updated policy. Material changes will be published on this page with a new "Last updated" date.

Questions about this policy: support@sprout.boutique.